We have received some great responses
over the last few years.
Read below to see what some of our clients are saying:
« Back
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2006 - CLIENTS SOUTH AMERICA - AGENT
Dear Martin
We have just received a call from Mr. Rosen. He said your service was impeccable.
Many thanks, regards
Anthea
ANTHEA GEORGIADES
CLAUDIA'S TRAVEL
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2006 - GOLF GROUP SOUTH AFRICA & IRELAND
Hi Martin,
Sorry for the delay in giving you feed-back, but things have been crazy since our return from your lovely land – wish I was still there!!!!!!!
Thank you – all your organization and recommendations were great. Everyone including the Irish really enjoyed themselves. Eduardo is a great guy and really looked after us – nothing was a problem for him to organize – I look forward to seeing him in SA next year. The golf was most enjoyable with everyone raving about Olivos and BA Golf club. Penguinos was good, but not in the same class as the other two. Just a pity that the courses charge tourists the the $ equivalent of Pesos for green fees – makes the golf quite expensive.
Restaurants/Hotel were good and we all returned more portly but very satisfied. We have already spoken about going again – but I think this may only happen again in abt 2 – 3 years time ( world cup rugby in France next year seems to be the next get- together.)
Thanks again for all your efforts – much appreciated.
Best rgds
Keith
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SOUTH AMERICA 2006 - PERU + ECUADOR + ARGENTINA
Hi Martin
You have had feedback from Justin Schaffer on the Ecuador and Peru side of the trip for the Dienst party that went visiting South America in July through your good offices. Jennifer and I were part of the five. It was a wonderful adventure, even better in hindsight and something that we are delighted that we did - all parts of it - including the Napo River So thank you very much for putting together a wonderful tour.
A few points from our side:
Yes we agree with Justin's summary of the Casa del Suizo arrangements. The venue was not what we were looking for, the transport arrangements were not suitable but we are delighted that we went to the Oriente. It added to our experience and we wouldn't have missed the opportunity. I have seen your response and that of Gray Line so fully understand the circumstances.
The staff in the Four Point Sheraton in Quito need special congratulations. We stayed there one night, then went off to the Oriente and came back three nights later. On our return the staff knew who we were and called us by our names before checking in - very impressive. They could not have been more kind, thoughtful and helpful. It was Jennifer's birthday the day we returned to Quito and they delivered a wonderful chocolate cake to our room to mark the occasion with their compliments.
Buenos Aires was a fascinating city that gave us an added dimension to the trip. I know we asked to go to the Senor Tango - very exciting dancing but too long, inedible food and, for non-Spanish speakers, too much in Spanish. This is definitely not a criticism but merely feedback. Carolina from Lihue (?) said that it would not have been their first choice but we chose it so that's our fault.
The tour guides were all excellent with a good command of spoken English and all thoroughly knowledgeable, interesting and interested.
So thank you once again for a fascinating trip
Richard and Jennifer Clowes |
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SOUTH AMERICA 2006 - PERU + ECUADOR + ARGENTINA
Dear Martin
We would like to endorse Justin's comments to you. We did have a great trip
and appreciated the meeters and greeters at all places, all of whom were
helpful, friendly, knowledgeable. Our guide for Macchu Piccu, and Cusco,
Javier Vera, was particularly good.
We were more than happy with most of the hotels, particularly the Macchu
Piccu Sanctuary Lodge, a stunning location and really 5 star. However we
did not like the hotel in Lima, which might be fine in summer with an open
air restaurant, not so in winter. Also our room was right over this spot
with a party going on until 2.30am, not good for sleep!
This is not a complaint, just comments which might help you with future
tours.
Your arrangements went like clockwork, with the exception of the Napo River
trip, so many thanks for all your work. We look forward to going to South
America again.
Regards
Klaus and Shirley Dienst |
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SOUTH AMERICA 2006 - PERU
Hi Martin
Back home and caught up on sleep and re-establishment of the normal routine, we can report that we had a wonderful time in Peru ? not to mention BA. As we reflect on details we will give you more specific feedback, but in general the pace worked out well, your local agents all met our expectations and in some cases exceeded them, and we were impressed at the general integration of the Tourism Systems in Peru.
Thanks for your help
Regards
Roy Page-Shipp |
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SOUTH AMERICA 2006 - REPEAT BUSINESS
Dear Martin
Wishing you all a very peaceful Easter Festive Season.
We returned from Argentina last week and I am back at the office this morning ? suffering from jetlag like you cannot believe.
First of all ? on behalf of my Dad (Ben), my Mom (Anne), my Sister (Linda) and myself we would like to congratulate and to compliment you and each and every member of the Travel Agencies for a very well, streamlined and successfully, organized trip.
We thoroughly enjoyed every second of every day.
The only bad news were : my dad and my suitcases were totally destroyed and damaged upon our arrival at Beunos ? and we have put in a claim at Malaysian Airlines.
Otherwise, it was just magic ? and once again ? hats off to Marcelo who was at the Airport to welcome us so warmly back to Argentina.
We have all fell in love with this magical country all over again ? there are so many beautiful places, but I think La Angosturra tops it all!!! San Martin was also magical ? every place that we visited was so great.
Thank you so much Martin. Could you please be so kind as to extend our sincere gratitude to everyone for making our trip and stay so very special.
Warmest regards
ELANE BURGER |
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SOUTH AMERICA 2006
Dear Lynn and Martin
We are back home.
We had a great trip. All the arrangements which you made were excellent.
Thanks so much.
Gracejoypeace
Graham
Graham McIntosh |
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SOUTH AMERICA 2006 - ARGENTINA
Dear Martin
Well, after a fantastic holiday in Argentina we are back. We spent so
many hours planning this trip that I feel very sad that all is done and
dusted. I would like to thank you and your staff for making our trip so
unbelieveable. We had the time of our lifes !!!!!!
We want to thank you for recommending places to see and tours to include
in our package. The boat trip at the glaciers was absolutely
spectacular as we were there when the glacier collapced. How lucky can
you be ? The value and service on this tour was first class. I will
strongly recommend this to anybody. The minitrekking was worth every
sent that we spent and are very glad that we took the option. Your agent
in Buenos Aires was of a very high standard and specifically Karen who
delt with us was fantastic and would like you to please convey our
thankfullness to her. She is stunning.
All the hotels were wonderful especially Elevage as the location is
perfect. The staff at the hotel are all very helpful and friendly. The
hotel in Mendoza is fine but I think there are other options that you
can take for the same price. All in all, the three Whittles had a GREAT
holiday, one we will never forget and some of our dreams came true on
this trip. Thank you for all your hard work we did appreciate
everything. We would love to go back to South America and would
cetainly use your services.
Christopher, Dorothea and Alistair Whittle
Christopher Whittle
Martin
It is only a pleasure thanking you for everything. I will send
everybody your regards and yes we would love to return to South America
at some stage. You will definetly be involved in all the planning.
Have a wonderful day and I just want to say that I love Argentina and
also the Spanish.
Dorothea Whittle |
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SOUTH AMERICA 2006 GOLF GROUP - ARGENTINA
Martin
Thanks very much for the tour. Everything went off smoothly. Argentina was fantastic and Eduardo was brilliant, he really did go out of his way to make the trip enjoyable. As for buenos Aires, it is a party city, and particularly the people. Even if they don't speak English they try and help or talk to you and they always have a smile on their faces. In hinsight I think Punta was a bit quiet and maybe we would have been better served staying in Buenos Aires, but it was interesting anyway. As for the courses, Buenos Aires country club was a test and probably the best club, but having said that Olivos and Jockey were also thoroughly enjoyable. The course in Punta was also great, very picturesque.
All in all the boys enjoyed the trip although quite tired at the end and all are keen to go back....just got to get it past our wives again!!!
Thanks once again and tell Eduardo thanks also, he was a real star
Regards Andrew |
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SOUTH AMERICA 2006 - TRAVEL AGENT
Hi Martin,
Thank you so much for the feedback - you are the first operator to do something like this. Much appreciated!!!
Kind regards
Mariana Walter
Choices Travel/Etravel (Pty) Ltd
Dear Martin,
Mrs Whittle returned my call on Saturday. She cannot stop talking about how wonderful the tour was, all the arrangements
etc etc. She says she will most definately book through you again and the info and tips you have given them was worthwhile.
It definately sounds like the boat trip was the highlight and she is very impressed with your ground handlers in Buenos.
She asked me for your email so I am sure she will be sending you a mail.
Thank you once again for all you patience.
Kind regards
Mariana Walter
Choices Travel/Etravel (Pty) Ltd
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SOUTH AMERICA - 2006
Hi Martin,
Just a short email to thank you for the wonderfull holiday arranged through your company.
The land arrangements and venues were superb, as well as the Elevage Hotel you recommended to us which
was perfectly situated. Many thanks for everything
Kind regards
Melvyn & Rhoda |
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SOUTH AFRICA 2005 - CAPE TOWN
Hi Martin
Lovely to hear from you! I called Michael on the day of his return and only heard wonderful reports - he said that he was still in 'dreamland'. Both Michael and Jill thoroughly enjoyed what they saw and experienced and said that your company provided wonderful service - so much so, that he was going to send you an email to thank you personally - presume that he is going to do so - I gather he has been hectically busy.
Av very happy Christmas and New Year to you too.
Best wishes
Colleen
Colleen Murphy
Lafferty Group |
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SOUTH AMERICA 2005 - TRAVEL AGENT "STELLENBOCSH TRAVEL"
Hi Martin,
Many thanks for your e-mail. We had a wonderful time in B.A! The agency that you make use of was absolutely fantastic! Extremely professional & very helpful. Our guide, Maria was very good & made our stay in B.A. even more special.
The tours were very interesting - we esp. enjoyed the tour to one of the ranches. The tango show was incredible!
All in all Martin, it was very well organised. We never experienced any problems, except for our day trip to Colonia. The agency did not realise that there was a time difference in Uruguay, so we missed our fast ferry & landed up having to take the slower one, but this was not a huge problem at all. If anything it was very important for me to experience both ferries, so as to advise our clients accordingly.
I was very impressed with the Art Hotel. Lovely accomodation & in a good area. I was not very impressed with the Waldorf Hotel, but for a 2 star hotel, I suppose it is good value. The location, of course, was completely ideal!
I really enjoyed my stay & will definately return to Argentina, but to see more of the interior of the country.
Thank you so much for all your wonderful arrangements! Everything worked like clockwork!
Kindest regards
Michelle |
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SOUTH AMERICA - 2005 - "HORSE TREK"
Dearest Lisa,
Back from our great trip to Argentina. It was a memorable experience and definitively to be repeated.
Thanks for organizing such a great trip!
Here the short summery of the adventure.
We arrived at 5-30 am in Esquina and welcomed by Fernando from la Rosita, driven to the Estancia and after a short sleep in a beautiful Spanish style surrounding we got served a luscious breakfast, at 9.30 am we where already on our horses. From this moment the real Holiday started, a great time with fantastic panoramic scenery and gorgeous Estancias, lots of wild and bird life.
The people, Fernando, his Mother, Brother, Juancho the Gaucho that followed us throughout the ride, are very friendly and caring, there was nothing that was of bother or too much for them to please us on our stay. The food was just the best, every day for lunch under the trees and in the evening for dinner a different selection of home made Corrientes specialities where served accompanied by delicious Argentinean red wine.
The accommodation in the different Estancias was very comfortable and clean, very important after a 6 to 7 hrs ride, the Estancias are very well maintained and rich of beautiful decorations.
The horses are well groomed and we had the choice of 10 different horses throughout the entire trip.
We left La Rosita with a great feeling and with the sincere intention to go back again.
From La Rosita we got fetched by a driver and after a 7 hrs drive through to the Ricon Del Socorro Estancia run by Valeria and Lesley. A very nice set-up, luxurious and rather new (open only 5 month). they took us by boat to the wet-lands, a real "Twitcher" (bird-watcher) paradise. Not really up Verena's and my liking but a definitive must for any conservation fundy. The people at the hotel are friendly but still to get grip on how to handle guests. Verena did not get very well with Lesley!?!
The return flight back from Posadas to Buenos Aires was fine (cattle class! ;-) ) we got fetched from the airport and brought to the Sofitel Hotel, a very nice 5 star Hotel with all the facilities and friendly staff ........ a good Bar to!!! Next day got fetched and brought to the airport for our final destination JHB.
All in all a great adventure! Many thanks and will be in touch for further travel arrangements,
Best wishes and warm regards,
Michel Zimmermann |
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SOUTH AMERICA 2005 : PAX DIETHELM
Dear Martin
Thought I would just drop you a line with regard to Mr. Diethelm who has now returned from his South American sojourn.
As I told you at the outset of this reservation, these clients are very discerning. Well he has returned from what he has described as probably his most unforgettable holiday.
He has said that everything worked like clockwork and your attention to detail was outstanding. Even the problems encountered in Bolivia were handled most superbly by your agents who very quickly had an alternative worked out for them, this despite the fact that he only contacted her late in the evening - she told him she was on 24 hr call and truly was.
He was most impressed with the class and location of all hotels that you had booked them in and said that each afternoon when they returned from whatever had been arranged for them the next days itinerary, pick up time and a lot more information regarding the next day was already in their hotel room.
He had only one criticism and that was that the guide in Cuzcu - his name is Jesus was not up to the standard that they had become acustomed to.
I would like to thank you very much for all your hard work and can truly say that we have the greatest confidence in placing our clients in your very capable hands.
Once again many thanks and regards
Jenny Holmes
SURE RIDGE TRAVEL |
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SOUTH AMERICA PAX: ELANE BURGER AND PARENTS
Dearest Martin
On behalf of my Mom, Dad and myself, we would like to thank you most
sincerely for the wonderful arrangements you have made in order for us to
enjoy a magical few days in Argentina in April.
Our guide and driver, Marcelo and Mario in Beunos were absolutely great!
I'll do a fuller report later this week for your kind information and
attention.
Warmest regards and best wishes
ELANE BURGER |
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SOUTH AFRICA 2005 PAX: MR & MRS. MURPHY
Martin,
Thanks so much for setting up the wine tour. Our driver was wonderful and
we had a magnificent time. I hope to have another chance to use your
services.
Mike Murphy
Regional Vice President, Southeast
791 Park of Commerce Blvd.
Boca Raton, FL 33487
800-771-7000 ext. 134 |
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SOUTH AMERICA 2005 PAX: SUZANNE & FRED
Dear Martin & Elke,
We too have been intending to get in touch but you know whats its like!! The rest of the trip was wonderful. Infact I have just downloaded the photos and the ones of the falls are amazing. the trip to yacutinga was stunning the birds we saw were beautiful. The trip down the river a great adventure. We will be going again planning the intinary already so we will be intouch upon our return in November. We leave 26th back to "Sunny " England. Thank you for the wine and all your efforts and company.
Suzanne & Fred |
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SOUTH AFRICA 2005 PAX: DALMAN X 2
Hello Martin,
I hope you had a wonderful time in Argentine. I spoke to Mr. and Mrs Dalmann over the phoneand they were very happy and totally satiesfied
with the arrangements we made for them in SA.
Their favourite places were
1. Rothman Manor in Swellendam
2. Andries Stockenström in Graff Reinet
They found the bungalows in the National Parks allright
They travelled 3.500 km according to my itinery. They felt save and would travel through SA on their own again, but they first have to save up.
They told me already in Cape Town, that the City Tour with Jaqueline was a Highlight and very informative. So, we have satisfied customer which makes me happy and gives me hopefully more clients in the future.
Thank You very much and love to Elke ULLA
Ursula Schaefer
Dackweilerhof - GERMANY
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SOUTH AMERICA 2005 PAX: ELANE BURGER X 3
Dear Martin
I cannot tell you how very impressed I am with the sterling service you have
rendered over the past few weeks to book our trip!
Thank you so much - the documents have arrived safely - kindly thank all
Staff for their wonderful input in this regard.
Once again, please accept and extend my sincere gratitude to the entire
Team, in particular yourself for knowing exactly what we wanted and for
taking precious time to assist.
Warmest regards
ELANE BURGER |
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SOUTH AMERICA PAX: RECHHOLTZ X 13 JAN 2005
Hi Martin!
Rechholtz-Group was absolutely delighted with their tour, everything worked out 100%.
Thanks again ! Regards, Alexia
RENNIES - NAMIBIA |
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SOUTH AMERICA 2005 PAX: GLASENBERG / LAZARUS
Dear Martin,
I have just been told by Dana’s mother that they had an unforgettable trip – loved the hotels and it got better and better!
Hi Anthea/Sandra
I just got back to work today so I am finally back online. Firstly I wanted to thank you and Sandra for organising the most amazing trip. Everything worked out perfectly and we had a fantastic time. South America was superb. The transfers and guides were all very professional and really well organised.
Buenos Aires - wow what a place and what a hotel!!! The hotel was absolutely stunning. Great position and they treat you like royalty ( each floor has its own butler service which really impressed Craig) The tour guide we got was great. We ended up doing a city tour as well and we got them to organise us the Tango show - the Carlos Gardell show. All great. BA is so cheap and we did so much shopping it is ridiculous!!!! Definitely one of my favourite cities in the world
So ...thanks to you both for all your hard work. It really was an amazing experience and most memorable
Please give Claudie a big kiss and hug from us to say thanks and hope things are going ok there
Love
Dana and Craig!
Regards
Anthea
ANTHEA GEORGIADES
CLAUDIA'S TRAVEL |
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SOUTH AMERICA 2004
Hi there Marin,
Just a short note on behalf of my cousin (B Way) and myself to thank you
for arranging a truely memorable trip to Argentina for us over December 04
and January 05.
Our accommodation in Bariloche (Hotel Concorde) and in Buenos Aires
(Etoile Hotel) was great . The rooms were spacious , clean and comfortable
and the staff was always friendly and helpful (although communication was
a little difficult at times due to our lack of knowledge of Spanish-but we
managed).There were never any problems with the flights and transfers that
you arranged and your representatives were always available if we
required any help or advice.
All of this made our holiday even more enjoyable.Bariloche ,which we visited
for the first time,was quite breath taking.And as for beautiful Buenos Aires!!!!!!!-
we are already planning another trip (our third).I will certainly be contacting you
later in the year-but this time the trip will be planned a lot further in advance.
Once again,thank you.All the best for you and your family for 2005-hope
it will be a good year for you.
Take care.
Kind regards.
Graham Fenske.
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SOUTH AFRICA 2004
December 13, 2004
Fadwa Abas
Led Tours & Travel
Dear Fadwa:
We are writing to thank you for your generous contribution to the Student Sponsorship Programme of South Africa. The Student Sponsorship Programme is a non profit organization providing scholarships for very poor students to attend school in South Africa. We assist our 225 high school students with 5 year scholarships, and a host of support services including mentoring, counseling, etc. We depend on the generosity of corporations, foundations, and individual donations to make this all possible. This is the first year we have added a very special fundraising tour to South Africa as a means of raising money for this important cause.
We would like to express our deepest gratitude to Led Tours for enabling us to host this very special trip. As a result of the fundraising trip, we raised sufficient funding to provide educational support services for four promising students! Your contribution to our efforts is rewarded with the knowledge that the money we raised will go directly towards the education of bright young people.
As this was the first trip of its kind, we learned a tremendous amount from the experience. We are confident that with early planning, broader dissemination of our brochure, and use of the tremendous positive feedback we received about the Winelands Tour and luncheon featuring Gary Player from our guests, we will be able to make an even greater impact with another fundraising trip next year. We feel that we were able to put together a unique itinerary that worked extremely well for our targeted donors and would be delighted to include a tour with Led again. We are truly grateful for the generous support provided by your company, allowing SSP to continue to help the children of South Africa.
As the Coordinator of the trip, I want to thank you so much for your generosity and support. I look forward to the opportunity to work with you again in the New Year.
All best,
Larissa Markarian
Coordinator (USA)
Student Sponsorship Programme |
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SOUTH AMERICA 2004
Ola Martin
Just a brief note of feedback on our time in Argentina.
Starting with our guide. Analea, what can we say but that she was a STAR. She was not only charming but went to extremes to serve us in all our difficult requests. She also arranged a beautiful boutique-style hotel in Mendoza at extremely reasonable rates.
The tour she booked for us into the Andes was a delight and many photos later we regretted having to return to the flatlands. We would certainly recommend that it makes part of any itinerary to Argentina, and then for at least 4 days.
The bodega tours are certainly to be recommended and especially nice was La Rural where the guide spoke an excellent English and proved to be very knowledgeable about the wine making process, the vines and the history.
A quick comment about the Aspen is that the breakfasts were not quite as varied as those of some of the other hotels. Other than that it was comfortable, and again of course the fact that the staff were charming and ever helpful.
The tango show certainly lived up to my expectations and more!! We were delighted by the quality of the dancing and Cisca ended up buying every cd of the artists on show.
Thank you for your advice beforehand as it was most helpful. The remises were helpful and cheap!! ($51 from airport to airport in BA.) I'd appreciate it if you'd forward Analea's email address to me to thank her too.
Yours sincerely
Johan and Cisca |
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SOUTH AMERICA 2004
Hi Martin, I must tell you we had a great trip to Chile and Argentina.
Everything worked like clockwork. I will definitely go back one day
to see the other places we didnt get to. Thanks so much for putting
it all together.
Two observations to be mindful of....
1. I am a Vodacom Cell phone client. I had no cell phone coverage
anywhere in Brazil or Argentina.
2. The Kempinksi was not great - the original room I was given was
terrible. I upgraded myself to a suite to get comfortable.
Other than that all was excellent.
Best regards
Patrick Evans
Regional Manager for Africa Symantec |
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SOUTH AMERICA 2004 -
SKI ARGENTINA 2004
Dear Martin,
Our trip was excellent. Thank you for arranging all the transfers,
seats, hotels etc. Everything was perfect. We had a bit of bad luck
at the Aspen suites...first room had a flooding bathroom. We were
given a second room which was better. However, on our last night in
BA we chose to stay at the Sheraton Libertador which was alot nicer.
We did let the agent know.
The Kenton Palace was perfect. Clean, modern, friendly staff...we
loved it. The first room we were given had no central heating, so
they gave us another room which was really very tiny. We asked if
they could not do better and they gave us a room quite a bit larger
(Room 514 was great...not noisy and a few extra square meters which
do make a difference!) I have alot of good info to pass on.Will do
so in a mail as soon as I have a bit more time. Just wanted to thank
you for your immaculate organization. Argentina is fantastic. We will
be returning very soon.(In fact, at Easter, inshallah!) We discovered
Villa Angostura...we are dreaming of having a home there one day.
Absolutely heavenly.
With best regards
Helen |
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SOUTH AFRICA 2004
Morning Martin
Greetings from a hot and humid London ! Hope you had a great holiday
? I just wanted to send you an email to once again say thanks for
organising our honeymoon, we had an absolutely wonderful time, very
tiring but we saw all we wanted to see, so it was well worth it! It
was also very good to meet up with you and your lovely wife, thanks
for taking the time out to meet us.
With regards Alec, he was a terrific and very entertaining guide and
we left knowing a lot more about Africa than we knew when we got there,
can you please pass on our thanks and regards to him. I shall keep
working on Caroline and hopefully we'll be planning our Peru trip
in the next year or so ! Of course, should any of my friends or colleagues
want to visit South America or South Africa I shall immediately recommend
you !
Thank you again and warmest regards
Howard Whitehead
Senior Manager
Transaction Structuring & Execution
Lombard Corporate Finance Division
The Royal Bank of Scotland plc |
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SOUTH AMERICA
Hi Martin,
Just a quick hello to say thank you very much for a fantastic holiday.
We absolutely loved Bariloche (we are hopeless skiiers,but never mind...)
- the Nevada hotel was lovely and they upgraded us to a junior suite
(thanks to your request,I think..). Buenos Aires was very interesting,I
would love to go back one day in summer,I think it must be quite different.
I didn't starve after all as there was so much pasta to be had as
well as the delicious trout in Bariloche.
The tour operator in Argentina was really brilliant - we had a great
guide,she was very helpful and kind. Also the one in Bariloche was
really sweet and really went out of her way for us.
Thanks again,
Leane
Club Travel Tygermanor |
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SOUTH AMERICA 2003
DEAR MARTIN,
THANK YOU FOR YOUR TELEPHONE MESSAGE. I HAVE JUST RETURNED FROM ABROAD
MYSELF. STEPHEN JIRAN ADVISES THAT THEY HAD A WONDERFUL TIME AND WERE
PLEASANTLY SURPRISED THAT THE COST OF THINGS IN THE ARGENTINE WAS
VERY SIMILAR TO SOUTH AFRICA. SNOW WAS NOT GOOD THERE AS THEY HAS
HAD A BAD SEASON. CHILE OF COURSE WAS ON A PAR WITH THE USA, COSTWISE,
AND MORE EXPENSIVE BUT THE SNOW WAS BETTER.
I BELIEVE THEY WILL GO AGAIN BUT POSSIBLY UPGRADE THE HOTEL IN THE
RESORT IN ARGENTINE.
FROM ME IT IS A BIG THANK YOU FOR LOOKING AFTER MY VIPS SO WELL. AS
USUAL YOU WILL BE THE FIRST I WILL PHONE WHEN THEY DECIDE TO GO THERE
AGAIN.
KINDEST REGARDS
YOURS SINCERELY
JUDITH G. EICHHORST
VALLEY VIEW TRAVEL |
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SOUTH AMERICA 2003
Dear Martin
Re: Miga Travel clients - Peru Holiday August 2003
I would like to send you a quick note thanking you for all your help
with the above holiday. On clients return they reported having had
a wonderful time, well organised trip. Everything worked out splendidly.
They were overly impressed with the Orient Express Hotels and their
service which they felt was superb.
The jungle was an eye opener for my spoilt travellers, but they are
pleased to have seen it, they will give that part a miss next time.
Even though things ran smoothly there, and the service was also great,
they do enjoy their comforts a little too much.
Thanks again for all your help, and I look forward to working with
you again soon.
Kind regards
Paula |
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SOUTH AMERICA 2003
Hi Martin,
On behalf of Alison and myself, we would just like to thank you for
all the effort and attention you put into our tour itinerary.
We really had a good time and the attention to small details like
seating arrangements on the planes and the train was much appreciated.
It was a truly great experience, and we would not hesitate to recommend
LED tours to any of our friends or family.
If it is possible for you to get a message of thanks to Gloria Maldonado
at Transturin tours in Bolivia for all the help and assistance in
getting our photos back , we would be very grateful.
Cheers
Gary Chapman |
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SOUTH AMERICA 2003
Dear Martin
Helen Boonzaier has just returned - she arrived at 0930 and has
already been on the phone to tell me how wonderful your services
were! She told me everything went like clockwork - she did not have
to think once about anything, never had a momenets anxiety about
whether she would get to the airport on time/be transferred anywhere
correctly/ be given her ticket as it should be - because it was
all so efficiently and smoothly done.
In fact, she said your services were 'SUPERB".
Thankyou Martin!
JILL
From the desk of Jill Wright
Talk Travel Worldchoice SAA City Center |
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SOUTH AMERICA 2003
Dear Martin
Thanks for your kind message and the excellent tour you arranged for
us. It
was not necessary for you to worry - we had a lot of fun and adventure!
We
were also very impressed with the high standard of the tour agencies
in Peru
and Bolivia. Their efficiency was of a very high standard and they
were very
helpful and friendly. The guides were also of a very good quality.
I understand that the deputy President, who is not aligned to any
political
party, has taken over in Bolivia - so hopefully the situation will
be
stabilised there - at least in the short term.
Thanks again
Mis saludos cordiales!
Gerhard & Dirkie
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SOUTH AFRICA JANUARY 2004
Dear Martin
Back to realty with a bump today – work!! – after what
only can be described as truly memorable trip which we can enjoy the
memories of for a long, long time.
Vivienne and I thank you and all your team for such warmth, kindness,
attention and all those little touches which mean so much and are
the icing on the cake. We have never experienced anything like it
in all the places we have visited.
I am sure we will be making another visit in the future but I have
to get my year as golf club captain out of the way before we could
even think of it.
Our kindest regards and many, many thanks again.
From two very satisfied customers.
David
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SOUTH AMERICA 2003
Dear Martin,
We thoroughly enjoyed the trip to South America that my wife, son,
his
girlfriend and myself had organized through you by Concorde Travel
in Durban
during October, to Peru, Bolivia and Brazil. Your people over there
were
very good especially with helping us when the border was closed into
Bolivia. Fortunately we were able to still go there after waiting
two days
in Puno. This was probably the best in the end as the extra time in
Puno
was well spent. I have been many times to S. America on business,
but this
was the first time on holiday. I will and have already recommended
such a
trip to other people.
Best regards,
Robert Fowlds
Managing Director
ISEGEN South Africa (Pty.) Ltd. Registration No. 2002/015060/07
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SOUTH AFRICA 2003
Dear Helen,
We had an absolutely superb time at Makweti and a marvelous few
days in Cape Town. Thank you for all your help in planning.
The Winelands tour was so beautiful and Alexandra, our guide &
driver was superb! We enjoyed the day and the time we spent with
her. Lunch at 'Bread and Wine' was glorious! Wonderful food and
ambience.
Not to worry, All is well that ends well and the transfer glitch
is but a mere bleep in the big picture.
Enjoy your holiday season and we wish you all the best in the New
Year!
With our very best personal regards,
Terry & Peter
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Hi Martin
I got your voice message. Thanks for your concern, but as it turns
out, it was completely unnecessary. The trip was great - as you said
there was nothing to worry about. No sight of the strikers or the
earthquakes! At no point did we feel unsafe. Everything went according
to plan, Nuevo Mundo were extremely reliable, however, the airlines
in Peru were always late. The half day Corcovado tour wasn't great
either - it started late, and it literally lasted a couple of hours
with little involvement from the guide. But besides that, it was a
really great trip and we would definitely recommend it to everyone
- Sandra and I are already planning to go back to Rio as the one day
was just not enough.
Thanks very much - it was thoroughly enjoyable.
Regards
Rui and Sandra
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Hi Martin
Thanks for the phone call. Couldn't believe it, Mr Meyer had just
left our office as you called.
He had a super holiday/ Very impressed with the transfers that went
so smoothly as he is not a person that ever usually arranges transfers.
Hotes both great and the Burnos Aires was very central
Thanks for the help
As I mentioned , he gave me some German and Japanese tea as a present.
Maybe when I book him to Germany next he will bring me some Argentinian
jam!!!!
Thks
Wendy |
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THANK YOU TO OUR GUIDE
MRS. SALLY HEY
hi,
we just arrive back in france and want to thank you for the beautiful
time
we have in capetown.The excellent visit you guided for us remain for
my wife
jose and for me a wonderful memory!
thank you again and we wish to come back!
In case we come back have you any adress for renting a condominium?
thank you in advance
jacques baehni |
|
Shaun,
What a wonderful trip we had in South Africa. And it could not
have been possible without all your help and that of Liz Marie. You
did
a fantastic job in selecting accommodations that were as close to
perfect as we could have imagined. And your detailed planning of our
routes maximized the time we had and enabled us to enjoy as much of
your
magnificent country as we could. Every time we spent the night in
one
of the hotels you booked for us, we were convinced that it was the
best! Then the next night we would enter another hotel that would
become our newest favorite. And you did all this on very short notice!
Your recommendations on restaurants were also right on the mark. The
most difficult task of all had to have been finding accommodations
in
Port Elizabeth just at the time of a huge sports event--and you did
it
perfectly. We were seven minutes from the airport. Your thoughtfulness
and hard work made all the difference in our vacation, and we are
very
appreciative. We will highly recommend you and Led Tours to anyone
who
wants to be assured that all expectations will be met with the highest
professionalism and thoughtfulness to detail. Again, our warmest
thanks.
Frank and Sally Toney |
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SINGLE WOMEN TRAVELLER!
Dear Martin
Thank you very very much for organising me the most fantastic trip
to South America. I am so sorry this has taken me so long to get around
to writing to you but the day after I arrived back I did go and see
Dianne to tell her how it went and how much I appreciated all the
time and effort that you put into making me trip so very special and
memorable.
The agents were fantastic in every place and were always there to
meet me, phoned every night to see how my tour had gone etc. They
really went out of their way.
Every tour that you booked me on worked out really well as well. All
the hotels were great. I did not have one delay on any flight (and
you know how many there were), the agents were fantastic at confirming
flights for me, exchanging money etc. I don't even know which place
I enjoyed more because each was so unique. Thank you so much for getting
me into the VIP lounge in Lima, when I saw the chaos in the waiting
lounge I really did appreicate you getting me into the VIP area.
I really thank you and your agents for everything. I know Dianne was
really happy to know how it had all gone.
Thank you very much. I hope you do India and Nepal (for 2 years time
- need to save!!)?
Thanks
Angela |
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Hi Martin
Angela came in to see me on Saturday.................everything was
100%!!!! She was so impressed with you and ALL the agents over there
- she says she can't thank us enough - she had a fantastic time -
no stress at all!!
she will drop you an email as well!!
so there you are..............another happy customer!!!!!
many many tks and kind regards
Dianne |
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Martin
Once again, Happy New Year and I hope it's a very prosperous one for
you. Thank you for all the arrangements made on our behalf for our
South African holiday. It was wonderful - we loved almost every minute
of it and didn't want to leave.
We're now back in reality - the weather's very cold, but at least
it's dry! Paul has already started making enquiries about flights
for end of the year (2003) but has been told it's too early and that
we should perhaps start looking again in February!!!
We're definitely interested in the Cape Grace and the Blue Train Garden
Route journey and will get back to you when we have more info, timings
etc.
Kind regards.
Gail Pyrah |
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Dear Martin SOUTH AMERICA
- PERU (2002)
Further to my call to you on Friday, I am putting in writing our experiences
in Peru.
First of all, it was THE most wonderful holiday we have ever had.
Peru is a totally fascinating, mysterious, mystical and beautiful
country! Thank you so much for your part in making it such an unforgettable
holiday.
Thanks so much for all your hard work. When I'm better, maybe next
year even we want to go back and spend more time in the jungle.
We took spools and spools of photos- had them developed over the weekend-
nearly R2000 rands worth! So we can relive it all time and time again.
with kind regards
Krystyna SMITH
(Included only certain passages)
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Dear Martin (2002) SOUTH
AMERICA
Sorry I am replying so late,
My clients Mr and Mrs Ferrreira, Mrs Dippenaar thoroughly enjoyed
their ski -ing holiday @ Valle Nevado.
They have ski-ed in Italy, U.S.A , Switzerland, France and Austria
and said it rates with the best.
Mr and Mrs Ferreira went on to travel through Bolivia and Peru, and
said it was very well organised, and that the hotels chosen for them
were of a very good standard.
When I have clients travelling to South America I will not hesitate
to use Led Tours.
Thanks for the good service
Regards
Shelley Preston
Travel Manager- Travel Connections |
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Hi Martin (2002) SOUTH
AMERICA
The small group has returned from Buenos Aires and despite the inconvenience
suffered with
Varig Airlines and disorganisation on the part of the festival organisers,
they were of the
opinion that it was worthwhile from a tango point of view. The hotel
was find and transfer
and sightseeing arrangements were good.
I have two clients (possible four) wishing to go to South America
next May/June.
The itinerary will be faxed to you.
Regards
Lily Lai Tong
Travel Connections |
|
Hi Martin, (2002) SOUTH
AMERICA
I eventually managed to speak to Nicholas Jiran. I was off on sick
leave due to a knee op and then Nicholas took leave last week.
According to Nicholas they all really had a great holiday. He was
full of praise. Said the local tour operator was extremely helpful
and professional, the hotels were of very good standard and location,
the food was excellent, skiing was excellent etc etc. The only problem
he had was with the room upgrade, but said that it was all sorted
out quickly and without any inconvenience.
Please thank the operator you used for their help and efficiency.
The Jiran's will definately consider another South American ski holiday,
I am sure, as they seemed to be really taken with the different experience
after having skiied in Europe almost every year since they were youngsters.
And, thank you Martin for all your hard work and efficiency. It really
is important to deal with an operator who provides good service, has
excellent product knowledge and is so professional.
Kind regards
Bev
WORLD TRAVEL |
|
Hi there (2002) VERMAAK/VANDERMERWE
SOUTH AMERICA
I sent an email to you when the pax arrived to say that
Hotel was great - central and comfortable
tours went all well and
all went well with the transfers etc
thank you for your assistance and will contact you soon as they will
be going again
thanks
Meena- GBS TRAVEL |
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Dear Shaun (2002) AFRICA
Thank you for your prompt service; you have been really great and
efficient. Further to these guests they will more than likely decide
once they’re there.
I must just say that from you to the reservations to Michelle Ramsay,
you have all been so professional, helpful and friendly, and I really
do appreciate it. I would definitely recommend you and the V &
A anytime.
Thank you again.
Warm regards
Angelique Yiallouris
Marketing Manager |
|
Dear Martin (2002)AFRICA
Now back in the UK and the weather not too bad!
Once again apologies for the initial snarl up . All my fault and thanks
for
being so patient.
Main reason for email was to thank Ledtours but especially Sally for
three
brilliant trips Even though i had done two before Sally made them
so
interesting and different and wew were really lucky withj the weather
.
Sally was also so understanding with my father and looked after him
so well.
You have the services of an exceptional tour guide there Martin!
Sorry not to meet yiu personally .Perhaps another time. Please give
our best
to Sally,
Regards
Felix |
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DEAR MARTIN (2002)
MY GROUP OF 10 PEOPLE HAVE ARRIVED BACK FROM SOUTH AMERICA.
IT WAS FANTASTIC, NOT ONE PROBLEM, EVERYTHING RAN SMOOTHLY, FLIGHTS,
AGENTS AND HOTEL WERE PERFECT.
MARTIN, MR DELMONTE SAYS THE HOTELS WERE GREAT AND GOOD VALUE FOR
MONEY, YOUR AGENTS WERE BRILLIANT. THE HOTEL IN RIO WAS THE BEST OF
ALL THE HOTELS THEY STAYED OUT.
THANK YOU SO MUCH, THIS HAS MADE MY DAY.
REGARDS
LEIGHANNE – JET TRAVEL |
|
Dear Martin (2002) AFRICA
Thank-you for the e-mail. I know your are tops and I give you everything
I can.
Africa Calls already only want you!!!
I am glad that one of our referrals also sent you a note - Mr Follett.
All the very best
Ute
Ute Senning
Reservations Manager
Cape Grace |
|
My Dear Martin, (2002)
SOUTH AMERICA
By now our clients are so impressed I am sure they will not be too
fussed by
a little waiting period. You have been magnificent and quite frankly
I would
like to take this opportunity to say Thank You!!!! I love you.
Kind Regards
SYLVIA KELLY
TEAM LEADER - LEISURE OFFICE
CONCORDE TRAVEL<JOHANNESBURG |
|
Dear Martin (2002) AFRICA
I just wanted to send a short note to thank you for looking after
Mr & Mrs Follett during their recent visit to South Africa.
They had a superb holiday and you contributed to it enormously. Mrs
Follett was very pleased with Alec. The cancellation of the return
journey was simply due to a change of plans. I would hate you to think
there was a problem.
Sorry, it has taken me a while to send this note. It has been very
hectic here since they got back!
Kind regards and thanks again,
Julie |
|
Dear Martin,
Thank you so much again for the great work that you did with handling
the Lauder reservation. Their travel agent told me yesterday that
in her many years of being in the travel business and after sending
many clients to Africa, she's never seen two people come back so smitten
and excited about their trip. They will definitely be coming back
and you'll be one of the first to know. Great job!!!
I do have a general question for you regarding restaurants, sightseeing
venues, businesses, . . . being open on Sundays. Are most places closed
on Sundays in the surrounding areas of Port Elizabeth, Plettenburg,
Knysna, Franschoek, and Paarl? I believe that they are open in Cape
Town, but would like to find out if they are generally opened or closed
in the other areas before we recommend an itinerary to a client.
Thanks so much for your assistance, Martin!
Hope that you have a great weekend!
Kathy
Kathy Katasanow
Frontiers International Travel (USA) |
|
Dear Martin, (2002)
AFRICA
Sorry I am just getting back to you. I have been extremely busy with
life and haven't been able to get to all my emails. We returned on
March 6th and it's been a whirlwind of catching up..... weddings,
funerals and children.
We had a fabulous time and loved Cape Town and, especially, Alette.
It was a perfect introduction to SA and hope to return. We did not
have enough time to see and do everything we wanted. But that's good;
now we have to come back.
The rest of our trip was spectacular as well, so we just had the most
perfect holiday all around.
Please send our most fondest regards to Alette and tell her I will
be in touch soon.
Thank you for your note.
Best regards,
Dale |
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Hi Martin, (2001 &
2002) AFRICA
CCIS Group December 2001
First of all apologies for taking so long to send this mail. I just
wanted to ask you to pass on our sincere thanks to Jonathan &
Alex in relation to their work with our group in December last their
personal attention to the group was wonderful and as always South
African hospitality leaves no stone unturned.Everyone in the group
commented on the professionalism and hospitality.
We will be returning in October with a group of 35 delegates I will
send you a schedule of requirements for a quotation.
Also we have 2 delegates traveling to Ireland in August 2002. can
you let me know what you would charge for 2 return flights Cape Town
to London Heathrow departing 2/8/02 returning 16/8/02.
Look forward to hearing from you
Kind regards,
June Kearns
CCIS Event |
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Martin, (2002)
AFRICA
Forgive the delay in my response, with the recent
Thanksgiving holidays I'm still playing catch up while
bracing for the Christmas holidays.
South Africa was lovely. Everywhere we stayed was
wonderful. My parents came away thrilled and I've
overheard them on numerous occasions telling their
friends it was the loveliest vacation they've ever
had. We were all more than pleased with the
accommodations and the hospitality of all our hosts.
Gorah was particularly spectacular. And at every
opportunity we passed on our high praise of LED Tours
to hoteliers and fellow guests.
Thank you so much for all your hard work and excellent
recommendations.
Sincerely,
Elizabeth |
|
(2002) AFRICA
Just to let you know that we traveled with your company on the above
dates with your representative Ann. 2nd was to the cape and 5th the
wine trip. We were picked up at the Bay hotel and thoughly enjoyed
the excurtions and especially the company of Ann who was excelent.
Please pass our comments on to Ann and thank her for the informative
and helpfull journey though your lovely country.
Regards
David and Margaret Simmons |
|
Dear Martin (2002)
AFRICA
Just a short note to convey our thanks for the wonderful trip you
organised.
The accommodation, transport etc all ran smoothly and we thoroughly
enjoyed
ourselves.
The game reserve was absolutely superb and we couldn't have asked
for better
game!!
Once again many thanks for all the trouble you went to and hopefully
it
won't be too long before we return.
Regards
Helen Cunningham |
|
(2002) AFRICA
Martin, Linda and I want to thank you and your staff for assisting
us in having one of the best holidays of our life. We want to wish
each of you and your families a joyous holiday season. Bud |
